Burned Out, and Wanting to Talk About It
When I sat down in a conference room in San Francisco to listen to a presentation on executive communications, I wasn’t expecting to take it … so personally. As researcher …
CEOs Don’t Have a ‘Bully Pulpit’
Some old activists in my neighborhood tell a story from forty years ago, when Pizza Hut was tearing down a historic corner building to put in one of its cheesy …
A speech can do the impossible, instantly
I’ve shown clips of this speech in talks around the world, because it demonstrates the power of speeches to convey the humanity of their givers—sometimes in ways the givers don’t …