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Category: Leadership Communication

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Leadership Communication / Perspective

Jacinda Ardern Showed Us How Leaders Should Communicate Now

Jacinda Ardern announced her resignation as New Zealand Prime Minister Wednesday, and she’ll be as sorely missed by the leadership communication community as by her supporters in New Zealand and admirers …

Leadership Communication / Perspective

Did Jacinda Ardern just teach us our biggest leadership lesson yet?

They say don’t meet your heroes. But last year I had the chance to meet Jacinda Ardern. In person she was more gracious, empathic and effective than the reputation that …

Leadership Communication / Vital Speech

The State of American Business Is Fed Up

What is the state of American business? That’s the question the U.S. Chamber traditionally answers at this annual event. And we’re able to answer it because we listen to you …

Leadership Communication / Standard Practice

How to Produce a Best-in-Class Briefing Document

This is the first edition of a monthly column we’re calling “Standard Practice.” Written by veteran executive communication director Kari Matalone, this is an attempt to broadly share some basic …

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Leadership Communication / Opinion

Speechwriter: These Aren’t the Droids You’re Looking For

Everybody’s talking about Chat GPT. “I’m currently experimenting with AI composition,” a retired speechwriter emailed me on Christmas Eve. “Frighteningly good. Something that will need to be taken into account …

Leadership Communication / News

In 2022: What CEOs Said, and How They Sounded

This generation of corporate CEOs issues more provocative commentary on a broader array of public issues in a year than their predecessors mumbled in a century. Search the decades of …

Leadership Communication / Perspective

The PSA is almost 10—and taking stock

At the first World Conference of the Professional Speechwriters Association almost 10 years ago, I led members in a kind of caucus, asking them what they wanted the fledgling group …

Leadership Communication / Perspective

Helter Skelter, in Corporate Communication

When I started covering corporate communications as a baby trade journalist back in the early 1990s, here is what my colleagues and I considered big stories: • An editor of …

Book Review / Leadership Communication

Yes, the world needs one more book on rhetoric

I don’t like books on rhetoric, generally. There are too damned many of them, for one thing. University of Richmond rhetoric prof Jerry Tarver donated his collection of “Elocution, Rhetoric …

Leadership Communication

All work and no play makes Elon …

I don’t know any more about running the world’s largest social media platform than anybody else. Nor do I have any useful theories about how bad Twitter will get under …

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